Support
Questions about your report, subscription, or account? We respond to all enquiries within 24–48 business hours.
For account issues, billing questions, technical support, and refund requests.
support@beautyblueprintapp.comHow do I cancel my Premium subscription?
Go to Account Settings → Manage Subscription, or email us. Cancellations take effect at the end of your billing period.
My photos were rejected. What should I do?
Retake photos in natural daylight, facing a window, with hair pulled back. Avoid filters, sunglasses, or heavy shadows. Both front and side profile are required.
How do I request deletion of my data?
Email support@beautyblueprintapp.com with "Data Deletion Request" in the subject line. We process all requests within 30 days.
My report looks wrong. Can I re-run it?
Premium subscribers can re-run their analysis at any time from the dashboard. Free users can run one analysis. Upgrade to re-run for updated results.
Do you offer refunds?
Yes — Premium subscribers have a 7-day money-back guarantee. See our Refund Policy for full details.
For data deletion requests, email us at support@beautyblueprintapp.com with the subject "Data Deletion Request". We process all requests within 30 days in accordance with our Privacy Policy.